Phone : (877) 991-BEST(2378)   |   Email : support@besttrafficschool.com   |   DMV LICENSED #E1966

Faq


VIRGINIA

1.   How Do I Know If I'm Eligible For Traffic School?
2.   When Can I Begin The Program?
3.   What If I Do Not Have A Virginia Driver's License? Do I Need To Take A Supervised Exam?
4.   Am I Required To Take The Entire Course In 1 Day?
5.   Can I Begin The Course On One Computer And Continue It On Another?
6.   Do I Have To Do An Entire Section At Once?
7.   Is Special Hardware, Software Or Downloading Required To Take The Course
8.   How Often Can A Driver Improvement Course Be Taken?
9.   How Soon Before My Due Date Must I Complete The Course?
10.   When Will I Receive My Certificate Of Completion?
11.   Do I Have To Notify The Dmv After I Finish The Course?
12.   How Can I Pay For The Course?
13.   How Long Does The Course Last?
14.   How Do I Find A Testing Site Near My Home?
15.   What Is A Citation Number?
16.   I Paid My Ticket At Court, Why Do I Have To Pay For Traffic School?
17.   I Received My Ticket In A Different Area From Where I Live. Do I Have To Attend Traffic School Where I Got The Ticket?
18.   If My Due Date For Completing Traffic School Has Passed, Can I Get An Extension?
19.   What If I Need More Time To Fulfill My Traffic School Requirement?
20.   What If I Don't Pass The Final Test?
21.   Will taking this course reduce my demerit point fees?
22.   How much are the new Virginia Demerit Point Fees?
23.   How much money could I save by taking this online traffic school?
24.   How Soon Before My Due Date Must I Complete The Course?
25.   How Is An Online Traffic School Different Than An In-Person Traffic School?
26.   What Is The Money Back Guarantee?
HOW DO I KNOW IF I'M ELIGIBLE FOR TRAFFIC SCHOOL? The VIRGINA DMV has reviewed and APPROVED BestTrafficSchool's computer-based driver improvement clinic. MOST courts in Virginia allow online drivers' clinics; however, a few do not. It is your responsibility to determine if your court accepts on-line traffic schools.

If you are under age 20, you are NOT eligible to take a computer-based driver improvement course to satisfy a DMV requirement. You must satisfactorily complete a driver improvement clinic that provides classroom instruction.
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WHEN CAN I BEGIN THE PROGRAM? Anytime! BESTtrafficschool.com is available to you Anytime, Anywhere, Anyplace that you have access to the internet, 24 hours a day/7 days a week
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WHAT IF I DO NOT HAVE A VIRGINIA DRIVER'S LICENSE? DO I NEED TO TAKE A SUPERVISED EXAM? NO. If you do not have a Virginia Driver's License, but a Virginia Court has required you to take a Driver Improvement Clinic as part of your sentence or plea-arrangement, BestTrafficSchool.com is a perfect solution for you! In these cases you will be able to take the exam from your home state, as soon as you complete your 8 hours of online instruction. You can also PRINT YOUR OWN CERTIFICATE OF COMPLETION. We recommend that you use a color printer, when you submit your certificate to the court. REMEMBER TO SELECT "COURT REQUIRED, NON-RESIDENT" during the enrollment process.
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AM I REQUIRED TO TAKE THE ENTIRE COURSE IN 1 DAY? NO. BESTtrafficschool.com allows you to spend as little or as much time as you would like in one sitting. The course will automatically track your progress, remembering your place. When you return to the course, it brings you right back to where you left off!
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 CAN I BEGIN THE COURSE ON ONE COMPUTER AND CONTINUE IT ON ANOTHER? Yes. BESTtrafficschool.com has designed this course to give you the most flexibility possible. Once you've logged in with a password, you can use this password from any computer 24 hours a day, 7 days a week! Goodbye classroom, hello convenience!
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DO I HAVE TO DO AN ENTIRE SECTION AT ONCE? Absolutely not! You can do as little as you want within a section. BESTtrafficschool.com will track your progress and bring you right back to where you left off the next time you return, even within a section.
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IS SPECIAL HARDWARE, SOFTWARE OR DOWNLOADING REQUIRED TO TAKE THE COURSE? No special hardware or software is required. You can take the course from any computer, Mac or PC with internet access. You will not need to download anything to complete the BESTtrafficschool.com course.
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HOW OFTEN CAN A DRIVER IMPROVEMENT COURSE BE TAKEN? If you are taking the course for a traffic ticket, you can take the course as often as you like. If you are taking the course for point reduction, the DMV allows you to take it once every 24 months
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HOW SOON BEFORE MY DUE DATE MUST I COMPLETE THE COURSE? In most cases, we STRONGLY recommend completing the course a minimum of 2 business days prior to your due date. This gives the courts enough time to process your completion of the final exam. However, the more time you give yourself, the better your chances for accounting for unpredictable complications. In ALL cases, the responsibility lies with YOU, the student, to ensure that the certificate gets to the court on time.
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WHEN WILL I RECEIVE MY CERTIFICATE OF COMPLETION? YOU will PRINT your own certificate upon successful completion of the course, so you will have instant access to your certificate. It is YOUR responsibility to mail/deliver your certificate to your Court/DMV by your due date.  Certificates must be printed in COLOR.  If you do not have access to a color printer at the time of your completion, you can RE-ENTER the course at any time from another computer to re-print.
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DO I HAVE TO NOTIFY THE DMV AFTER I FINISH THE COURSE? You should follow any instructions the DMV or court give you, especially if you are taking this course to comply with a DMV order to enroll. If you are taking this course voluntarily, for a DMV requirement, BESTtrafficschool.com will electronically notify the DMV within one business day of your completion. If you are taking this course because it is COURT-REQUIRED, it will be YOUR responsibility to file your certificate of completion directly with your court.
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HOW CAN I PAY FOR THE COURSE?

BESTtrafficschool.com accepts all payment types. You can pay for the course online on our secure server with VISA, Master Card, American Express, or Discover, as well as ATM/DEBIT cards that carry one of those symbols. You may also PAY BY CHECK ONLINE BESTtrafficschool.com uses top quality encryption technology to prevent fraud and ensure your security with all internet transactions. Or, you may call Customer Service toll free at 1-877-991-BEST (2375) and pay by phone.
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HOW LONG DOES THE COURSE LAST? You can take the course at your own pace. You can start and stop as you like, so the time to take the course will vary from one person to another. Virginia DMV requires that students spend at least 8 hours studying the materials.
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HOW DO I FIND A TESTING SITE NEAR MY HOME? If you hold a Virginia driver's license the Virginia DMV requires that you take a short FINAL TEST ON-LINE at a testing site where someone can verify your identity in person. It's quite painless but you will have to bring your valid ID and a printed copy of our form which shows you have completed the course and have been scheduled to take the exam at your chosen location. **Please note that the DMV does not allow you to bring notes or get assistance while taking your exam.

This is an easy process and it sure beats spending 8 hours on a Saturday in a walk-in classroom. We have testing sites set up across the state, making it easy for you to find a location near you. To search for a testing site near you CLICK HERE.
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WHAT IS A CITATION NUMBER? A Citation Number is a number the Court assigns to you and your violation. It may also be called a "Case Number" or a "Docket Number" and can usually be found on the top right corner of your court papers.
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I PAID MY TICKET AT COURT, WHY DO I HAVE TO PAY FOR TRAFFIC SCHOOL? Each driving infraction you make earns you driving demerits. Get enough of these and the courts will take away your license! Successfully completing the BESTtrafficschool.com course will earn you 5 safe driving points! Each traffic school charges it's own fee. At $39.95, BESTtrafficschool.com's fees are among the lowest!
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 I RECEIVED MY TICKET IN A DIFFERENT AREA FROM WHERE I LIVE. DO I HAVE TO ATTEND TRAFFIC SCHOOL WHERE I GOT THE TICKET? No. BESTtrafficschool.com's course is available to you ANYTIME, ANYWHERE, and ANYPLACE that you have access to the internet! You do not have to go to an actual classroom and spend 8 hours of your Saturday. You can attend from your home, your office, or on vacation. **If you hold a Virginia driver's license the Virginia DMV requires that your Final Exam must be taken in-person at an approved testing site. NON-RESIDENTS (those who do not hold a VA driver's license) are NOT required to take their final exam in person. With the convenience of BESTtrafficschool.com, why would you choose any other course?
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IF MY DUE DATE FOR COMPLETING TRAFFIC SCHOOL HAS PASSED, CAN I GET AN EXTENSION? Students taking DMV-mandated driving clinics must contact the Virginia DMV for extensions. Failure to complete clinics within the DMV-assigned period may result in license suspension and require VA residents to pay a reinstatement fee and prove legal presence.
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WHAT IF I NEED MORE TIME TO FULFILL MY TRAFFIC SCHOOL REQUIREMENT? Students taking DMV-mandated driving clinics must contact the Virginia DMV for extensions. Failure to complete clinics within the DMV-assigned period may result in license suspension and require VA residents to pay a reinstatement fee and prove legal presence.
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WHAT IF I DON'T PASS THE FINAL TEST? It's not very likely. However, if for some reason you do not pass the final test, you can retake it again until you have passed. Virginia law allows a person to take the final test once per day.
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 WILL TAKING THIS COURSE REDUCE MY DEMERIT POINT FEES? Yes. Passing this course earns you 5 safe driving points, unless you are prohibited from earning points by the court. This will help you to offset Virginia's Demerit Point Fees.
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HOW MUCH ARE THE NEW VIRGINIA DEMERIT POINT FEES? Starting July 15, 2008 any driver with 8 or more demerit points will be assessed the following fees: $100 plus $75 for each point over 8, with a maximum annual fine of $700! Completing Besttrafficschool.com's online traffic school will earn you 5 safe driving points and offset 5 demerit points!
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HOW MUCH MONEY COULD I SAVE BY TAKING THIS ONLINE TRAFFIC SCHOOL? Up to $400! - DMV will only fine you for traffic violations that occurred after July 1, 2007. BUT, they will include all previous demerit points you already have on your record to calculate your fine. So, if you had 6 demerit points, and then got another 6 after July 1, 2007 you will have a total of 12 demerit points. This will get you a fine of $400 from the DMV. BUT if you take our traffic school you will earn 5 safe driving points, and reduce your fine to ZERO!
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HOW SOON BEFORE MY DUE DATE MUST I COMPLETE THE COURSE? Although we don't recommend it, you may complete your course right up until the same day your certificate is due. BESTtrafficschool.com allows you to PRINT your certificate of completion, allowing you the opportunity to personally deliver your certificate to the Court/DMV on your due date if necessary. It is strongly recommended that you complete the course several days PRIOR your due date so that you may mail your certificate rather than rushing to deliver it in person.
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HOW IS AN ONLINE TRAFFIC SCHOOL DIFFERENT THAN AN IN-PERSON TRAFFIC SCHOOL? You have discovered the painless solution to traffic school. By enrolling in our DMV approved online traffic school you can fulfill your traffic school requirements from the comfort of your own home, at your own pace, and for little cost. Why spend a full day with a bunch of strangers to satisfy traffic school, when you can do it from home?
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WHAT IS THE MONEY BACK GUARANTEE? We guarantee complete customer satisfaction - or your money back! If at any time before attempting your final exam you are not completely satisfied with the quality of the course or our service, just call 1-877-991-BEST to request a full refund of your course costs, no questions asked. Why do we offer this guarantee? We want our customers to be happy, and we are confident you will be satisfied.
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